How to Receive Constructive Feedback

March 8, 2016

20160224_165321-01 Receiving feedback in the workplace isn’t always easy. Sometimes it can be hard to take constructive (or negative) feedback and turn it into a positive response. If you have received feedback that was not up to your expectations, the last thing you want to do is cause an emotional outburst. Here are some top tips on how you can control yourself with negative feedback, avoid confrontation and utilize feedback to become a better employee.

  1. Let your boss express his or her ideas fully: always be sure to let your boss finish what she/he is saying and do your best to understand what is being said. Paraphrasing exactly what you are being told and making sure to let the other person finish is very important. This way you can demonstrate that you’ve heard their opinion and that they had full opportunity to express their opinion.
  2. Always evaluate feedback: Looking for particular reasons for a particular feedback you got is important. Be sure to look at the situation and examine some of the underlying aspects. If your boss has expressed feedback in an emotional outburst, for example, you may want to consider some of the other factors like he/she being under overwhelming pressure from management or poor conditions at home.
  3. Keep yourself in check: Responding to feedback with a negative response can put your job growth prospects in danger. Be sure to keep yourself in check with your nonverbal responses and with the emotion in your voice.
  4. Work to alter behavior: the only way that you can use negative feedback is to work at altering your behavior. Use feedback to find workplace goals and then avoid certain behaviors to become a more effective employee.
  5. Don’t be afraid to ask for clarification: If you are unsure of the specifics of negative feedback be sure to ask a number of clarifying questions on how you can improve or specific actions that you are doing that could be causing inefficiency. A good boss will be able to identify a number of alternatives to your behavior or to your workplace practices.

Use these top tips when receiving feedback from your boss so that you can use it to the fullest extent.

Further reading:


A picture is worth a thousand words

March 22, 2015

 Don’t get stuck on design without looking into user experience

image

Don’t start refinement too early or else you may miss out best solution

image

 

How random data can be interpreted depends upon experience and creativity

image

Always remember, keep is succinct as much as possible

image

 

Effective

Credit pictures – Internet. If any of the above shared image is owned by you, please send me complete info and source of image, I will gladly mention credit on this page.


5 Leadership Quotes

May 22, 2014

wpid-20140522_155401_20140522160647770.jpg

 
It all comes down to the decisions a leader makes. I believe following 5 quotes will inspire you as well.

  1. Nothing is particularly hard if you divide it into small jobs. – Henry Ford
  2. By failing to prepare, you are preparing to fail. – Ben Franklin
  3. Diversity in counsel, unity in command. – Cyrus the Great
  4. Chance favors the prepared mind. – Louis Pasteur
  5. Deliberate often. Decide once. – Latin proverb

 


Solving the Blabbing Leader Problem | Leadership Freak

April 24, 2014

This is ONE of the excellent posts of 2014. It has lots of good actionable info. Read it and apply it.

http://leadershipfreak.wordpress.com/2014/04/24/solving-the-blabbing-leader-problem/


Art of Encouragement – its more than just saying ‘good job’

November 13, 2013

Once I was asked a straightforward question that when all are paid to do their job, why we need encouragement or praise here? Why won’t people do what they are supposed to do?

Encouragement

As George Matthew Adams said, there are high spots in all of our lives and most of them have come about through encouragement from someone else. I don’t care how great, how famous or successful a man or woman may be, each hungers for applause.

Some people offer encouragement in a boisterous way. They dole out lavish and effusive praise, bear hugs, and hearty cheers or applause. Other encouragers turn to techniques that are quiet and subtle: a soft smile, a kind word, or a light touch on the hand. But regardless of the form that encouragement takes, it carries amazing potential—the potential to lift a person’s spirits while helping them to stay focused on their goals.” (Quoted Julie Exline – Psychology Today)

Encouragement does following 5 main things to people which has direct relation to success of the organization.

  1. fuels the passion to do better and exceed expectations
  2. sets expectations and helps people evaluate on their own merit
  3. strengthens the self-esteem
  4. reinforces positive work environment
  5. increases appetite for taking calculated risks by being creative and innovative

en·cour·age·ment – (noun) – something that makes someone more likely to do something

praise – (verb) – to express approval of (someone or something)

When it comes to encouragement, it’s either a thank you email or keep up the good work statement. So praising is good and we all like it, which happens after the action or any achievement. Praising serves as encouragement for next venture but it is only for people who have contributed towards that specific achievement. Its like

While encouragement is something done before and during any action taking place to rally our troops to the goal. Anyone can given encouragement.

When Encouraging Others, Keep In Mind:

  • False praise discourages others. Praise only real and specific achievements, even if you have to identify individuals and their contributions.
  • Encouragement can be a smile, a nod, a clap or a pat on the back but go beyond saying keep up the good job; if you want people to exceed your expectations.
  • When encouraging be sincere and attentive, take time to recognize.
  • Usually meetings end frantically because no time is left, as a leader ensure its your job to take a moment and say specific words of encouragement.
  • Be consistent and ensure small snafus do not blow the sockets off
  • Timely encouragement is important; a stitch on time saves nine.
  • Observe for signs of discouragement – limited or no engagement / participation, don’t care attitude, body language, etc.

How to Encourage:

  1. Foster collaboration among teams & organizations
  2. Processes and disciplines are required to succeed, but they need to be refined with time and as technology changes. Be the champion of taking down the barriers in achieving efficiency & productivity.
  3. Trust your people and let them make decision.
  4. Delegate some of the work & meetings to your team and ask for information, this will help you grow them and identify star players.
  5. Stay engaged by recognizing people at the right time, giving clear directions and suggestions when required, asking for input and showing respect.
  6. People make mistakes, understand the effort and planning that went in, provide insight and help ensure it does not get repeated.
  7. When needed, take actions required to address the problem. Discipline of the organization must be maintained.
  8. Take the responsibility of your team. Understand where buck should stop.

Encouragement is a valuable gift that we can give without any expense and it rewards both giver and receiver. It builds relationships, drives positive growth, improves corporate bottom line while giving satisfaction to employees. Encouraging right people at right time in a right way does wonders.

More  – http://www.psychologytoday.com/blog/light-and-shadow/201311/the-quiet-power-encouragement


John Wesley’s Rule

November 16, 2012

I came across with this rule in a book. Real leadership depends on it.

Do all the good you can,
By all the means you can,
In all the ways you can,
In all the places you can,
At all the times you can,
To all the people you can,
As long as ever you can.
                – Ella Wheeler Wilcox


10 things to do when stuck in a situation

July 30, 2012

Do not wait until the conditions are perfect to begin. Beginning makes the conditions perfect.  – Alan Cohen (A prominent businessman from Florida)

Once you find yourself at a fork in the road, or clueless about which path to choose from – you wonder …..where should I begin this journey?  I have been there many time.  Sometime stuck or sometimes clueless.  I ask others and choose what fits in. You will be amazed how many resources are available for help and how different perspectives let you find the right solution. Choice is always yours, some times things work out as expected, other times you find out what does not work.  There is no template or documented way as we all have unique abilities and unique challenges. 

You have the solution, all you are doing is uncovering with the help of others. Because it is meant to be like that.

But when should you begin asking? After doing your home work. If you do not do your home work, you will be overwhelmed by choices and might be victim of analysis paralysis. Here are some thoughts to prepare you to ask help from others, in many cases you do many of these things in parallel:

  1. Use mind mapping technique to put thoughts, situation and desired result on paper.
  2. Talk to couple of your trusted friend and seek advice who has been in the similar situation.
  3. Check with a life coach, a professional mentor or an expert is situation requires professional input.
  4. Contemplate and jot down best-case and worst-case scenarios.
  5. Do on-line search, check out blogs, forums, libraries or book stores.
  6. Join a group, attend networking event, take a class where like-minded people will gather; or take a vacation, sleep well and go for a walk or jog with all the advice, a solution may pop-up automatically.
  7. Do not do all thinking in the head alone, jot down your thoughts and give them shape by arranging them as they make sense.
  8. Put a milestone chart for action steps. Start with question mark and end with desired outcome. Then fill with monthly and yearly milestone.
  9. Now describe what needs to be done to achieve those monthly and yearly milestones.
  10. Stay up-beat and keep focused.  Don’t be bothered about nay sayers. Per Nike’s tag line – just do it!

Any decision you take, remember Steven Covey’s 2nd principle – begin with the end in mind.  We all do most of the things but my experience working with others is that folks do not write or do not jot down any of the plan. You got to do it.

Further reading/references:

  1. Seven steps to problem solving – http://www.pitt.edu/~groups/probsolv.html
  2. What is mind-mapping – http://litemind.com/what-is-mind-mapping/
  3. Scenario planning – http://en.wikipedia.org/wiki/Scenario_planning

%d bloggers like this: