How to Become a Trusted Advisor?

July 30, 2011

How to build trust with the Boss or Customer? What do you think of your boss or customer? 

I guess more important question for your success is – what does your boss (or customer) think of you? Does your boss (or customer) trust you? Trust is invisible currency of faith. Once you have earned it,  you become trusted advisor. It takes time to develop trust, but can be lost in a flash.  Trust makes work life more enjoyable, gives satisfaction and makes one more productive.   I believe that if someone genuinely applies below given 7 pointers, sure will gain trust. 

He who does not trust enough, Will not be trusted. – Lao Tzu

Lets imagine customer is also a boss.  Getting a good boss is mostly in our hands.  I say mostly, because there might be some bosses with whom you can not connect at all because their wavelength is quite different from yours.  In spite of it, I think one must take initiative to build trust and get connected with boss instead of waiting for boss to realize how invaluable and resourceful one is for the team and organization. 

So how to become trusted advisor?  Answer is – by cultivating trust.  My understanding is “Giving trust leads to earning trust“. You got to understand the uniqueness of every individual in terms of how one thinks and operates.

Here are 7 key pointers to build trust over time with your boss and work on addressing the questions –

  1. Be reliable and competent: can your boss count on you? can you get things done you are supposed to do?
  2. Be accountable: are you ready to own your mistakes? are you concerned about success of your organization?
  3. Learn to anticipate: do you know what questions will be asked on the subject? are you strategic thinker?
  4. Be solution oriented: are you just posing questions or problems? do you strive to help resolve issues?
  5. Seek feedback and be candid: are you engaging your boss? are you holding back something from your boss? 
  6. Be professional: are you delivering value to your boss/organization? are you respectful to your boss on his/her back?
  7. Be a good communicator: do you understand how your boss wants to know things? do you connect with your boss?

And what you do if you and your boss are on totally different wavelengths? Keep doing good job and move on when opportunity arises, simple is that.  Its nothing wrong with anyone, we all are unique and bring different perspectives to life and its ok to be on different wavelengths.

Hope you like the post, if you think there is any other valuable point to add, share it.  Thanks for reading and feedback.


Anais Nin on Change

July 2, 2009
  1. There came a time when the risk to remain tight in the bud was more painful than the risk it took to blossom.
  2. Life is a process of becoming, a combination of states we have to go through. Where people fail is that they wish to elect a state and remain in it. This is a kind of death.
  3. We don’t see things as they are, we see them as we are.

… life is how you react to it!

September 7, 2008

Today I heard first time of Charles Swindoll.  He is an author of over 70 books, educator and a preacher.  I have not read or listened to him but his quotes (found over the Internet) are very valuable. 

I am believer of the fact that where ever we get life lessons, learn from them and implement in life.  I save the motivating quotes so that I can refer again and again to align myself.  Here are 5 quotes to start the work week.

  1. Life is 10% what happens to you and 90% how you react to it.
  2. The difference between something good and something great is attention to detail.
  3. Alleged impossibilities are opportunities for our capacities to be stretched.
  4. We cannot change our past. We can not change the fact that people act in a certain way. We can not change the inevitable. The only thing we can do is play on the one string we have, and that is our attitude.
  5. We are all faced with a series of great opportunities brilliantly disguised as impossible situations.

Thank you for reading and wish you a wonderful week.


Power Quotes – 2

August 3, 2008

Learning from the words of the wise and getting more out of our life should be our goal.  As someone said, knowing and not doing is as good as not knowing. 

  1. Big jobs usually go to the men who prove their ability to outgrow small ones. – Ralph Waldo Emerson
  2. The greatest use of life is to spend it for something that will outlast it. – William James
  3. You are the storyteller of your own life, and you can create your own legend or not. – Isabel Allende
  4. The world will shape you if you let it.  To have a sense of yourself as you live, you must make conscious choices. – John Donahoe
  5. Destiny is not a matter of chance, it is a matter of choice.  It is not a thing to be waited for, it is a thing to be achieved. – William Jennings Bryan

Thanks for your visit and reading the post.  Have an excellent day!


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